Agentic AI is helping organizations completely reimagine core banking processes and operations from the customer perspective, rather than simply making incremental improvements. Despite years of digitization, organizations capture less than one-third of the value expected from digital investments, according to McKinsey research . That's because most big companies begin with technological capabilities and bolt applications onto them, rather than starting with customer needs and working backward to technology solutions. Not prioritizing the customer can create fragmented solutions; disjointed customer experiences; and ultimately, failed transformations. Organizations that achieve outsized results from AI flip the script. They adopt a "customer-back engineering" mindset, putting customers at the heart of technology transformation.

Imbalanced datasets pose a difficulty in fraud detection, as classifiers are often biased toward the majority class and perform poorly on rare fraudulent transactions. Synthetic data generation is therefore commonly used to mitigate this problem. In this work, we propose the Clustered Embedding Diffusion-Transformer (EmDT), a diffusion model designed to generate fraudulent samples. Our key innovation is to leverage UMAP clustering to identify distinct fraudulent patterns, and train a Transformer denoising network with sinusoidal positional embeddings to capture feature relationships throughout the diffusion process. Once the synthetic data has been generated, we employ a standard decision-tree-based classifier (e.g., XGBoost) for classification, as this type of model remains better suited to tabular datasets. Experiments on a credit card fraud detection dataset demonstrate that EmDT significantly improves downstream classification performance compared to existing oversampling and generative methods, while maintaining comparable privacy protection and preserving feature correlations present in the original data.

The decentralized finance (DeFi) community has grown rapidly in recent years, pushed forward by cryptocurrency enthusiasts interested in the vast untapped potential of new markets. The surge in popularity of cryptocurrency has ushered in a new era of financial crime. Unfortunately, the novelty of the technology makes the task of catching and prosecuting offenders particularly challenging. Thus, it is necessary to implement automated detection tools related to policies to address the growing criminality in the cryptocurrency realm.

Money laundering and financial fraud remain major threats to global financial stability, costing trillions annually and challenging regulatory oversight. This paper reviews how artificial intelligence (AI) applications can modernize Anti-Money Laundering (AML) workflows by improving detection accuracy, lowering false-positive rates, and reducing the operational burden of manual investigations, thereby supporting more sustainable development. It further highlights future research directions including federated learning for privacy-preserving collaboration, fairness-aware and interpretable AI, reinforcement learning for adaptive defenses, and human-in-the-loop visualization systems to ensure that next-generation AML architectures remain transparent, accountable, and robust. In the final part, the paper proposes an AI-driven KYC application that integrates graph-based retrieval-augmented generation (RAG Graph) with generative models to enhance efficiency, transparency, and decision support in KYC processes related to money-laundering detection. Experimental results show that the RAG-Graph architecture delivers high faithfulness and strong answer relevancy across diverse evaluation settings, thereby enhancing the efficiency and transparency of KYC CDD/EDD workflows and contributing to more sustainable, resource-optimized compliance practices.

We propose a novel QTGNN framework for detecting fraudulent transactions in large-scale financial networks. By integrating quantum embedding, variational graph convolutions, and topological data analysis, QTGNN captures complex transaction dynamics and structural anomalies indicative of fraud. The methodology includes quantum data embedding with entanglement enhancement, variational quantum graph convolutions with non-linear dynamics, extraction of higher-order topological invariants, hybrid quantum-classical anomaly learning with adaptive optimization, and interpretable decision-making via topological attribution. Rigorous convergence guarantees ensure stable training on noisy intermediate-scale quantum (NISQ) devices, while stability of topological signatures provides robust fraud detection. Optimized for NISQ hardware with circuit simplifications and graph sampling, the framework scales to large transaction networks. Simulations on financial datasets, such as PaySim and Elliptic, benchmark QTGNN against classical and quantum baselines, using metrics like ROC-AUC, precision, and false positive rate. An ablation study evaluates the contributions of quantum embeddings, topological features, non-linear channels, and hybrid learning. QTGNN offers a theoretically sound, interpretable, and practical solution for financial fraud detection, bridging quantum machine learning, graph theory, and topological analysis.

Rapid growth of digital transactions has led to a surge in fraudulent activities, challenging traditional detection methods in the financial sector. To tackle this problem, we introduce a specialised federated learning framework that uniquely combines a quantum-enhanced Long Short-Term Memory (LSTM) model with advanced privacy preserving techniques. By integrating quantum layers into the LSTM architecture, our approach adeptly captures complex cross-transactional patters, resulting in an approximate 5% performance improvement across key evaluation metrics compared to conventional models. Central to our framework is "FedRansel", a novel method designed to defend against poisoning and inference attacks, thereby reducing model degradation and inference accuracy by 4-8%, compared to standard differential privacy mechanisms. This pseudo-centralised setup with a Quantum LSTM model, enhances fraud detection accuracy and reinforces the security and confidentiality of sensitive financial data.

Auditors rely on Journal Entry Tests (JETs) to detect anomalies in tax-related ledger records, but rule-based methods generate overwhelming false positives and struggle with subtle irregularities. We investigate whether large language models (LLMs) can serve as anomaly detectors in double-entry bookkeeping. Benchmarking SoTA LLMs such as LLaMA and Gemma on both synthetic and real-world anonymized ledgers, we compare them against JETs and machine learning baselines. Our results show that LLMs consistently outperform traditional rule-based JETs and classical ML baselines, while also providing natural-language explanations that enhance interpretability. These results highlight the potential of \textbf{AI-augmented auditing}, where human auditors collaborate with foundation models to strengthen financial integrity.

This study critically examines the methodological rigor in credit card fraud detection research, revealing how fundamental evaluation flaws can overshadow algorithmic sophistication. Through deliberate experimentation with improper evaluation protocols, we demonstrate that even simple models can achieve deceptively impressive results when basic methodological principles are violated. Our analysis identifies four critical issues plaguing current approaches: (1) pervasive data leakage from improper preprocessing sequences, (2) intentional vagueness in methodological reporting, (3) inadequate temporal validation for transaction data, and (4) metric manipulation through recall optimization at precision's expense. We present a case study showing how a minimal neural network architecture with data leakage outperforms many sophisticated methods reported in literature, achieving 99.9\% recall despite fundamental evaluation flaws. These findings underscore that proper evaluation methodology matters more than model complexity in fraud detection research. The study serves as a cautionary example of how methodological rigor must precede architectural sophistication, with implications for improving research practices across machine learning applications.

Cyberattacks on e-commerce platforms have grown in sophistication, threatening consumer trust and operational continuity. This research presents a hybrid analytical framework that integrates statistical modelling and machine learning for detecting and forecasting cyberattack patterns in the e-commerce domain. Using the Verizon Community Data Breach (VCDB) dataset, the study applies Auto ARIMA for temporal forecasting and significance testing, including a Mann-Whitney U test (U = 2579981.5, p = 0.0121), which confirmed that holiday shopping events experienced significantly more severe cyberattacks than non-holiday periods. ANOVA was also used to examine seasonal variation in threat severity, while ensemble machine learning models (XGBoost, LightGBM, and CatBoost) were employed for predictive classification. Results reveal recurrent attack spikes during high-risk periods such as Black Friday and holiday seasons, with breaches involving Personally Identifiable Information (PII) exhibiting elevated threat indicators. Among the models, CatBoost achieved the highest performance (accuracy = 85.29%, F1 score = 0.2254, ROC AUC = 0.8247). The framework uniquely combines seasonal forecasting with interpretable ensemble learning, enabling temporal risk anticipation and breach-type classification. Ethical considerations, including responsible use of sensitive data and bias assessment, were incorporated. Despite class imbalance and reliance on historical data, the study provides insights for proactive cybersecurity resource allocation and outlines directions for future real-time threat detection research.

Financial fraud detection is critical for maintaining the integrity of financial systems, particularly in decentralised environments such as cryptocurrency networks. Although Graph Convolutional Networks (GCNs) are widely used for financial fraud detection, graph Transformer models such as Graph-BERT are gaining prominence due to their Transformer-based architecture, which mitigates issues such as over-smoothing. Graph-BERT is designed for static graphs and primarily evaluated on citation networks with undirected edges. However, financial transaction networks are inherently dynamic, with evolving structures and directed edges representing the flow of money. To address these challenges, we introduce DynBERG, a novel architecture that integrates Graph-BERT with a Gated Recurrent Unit (GRU) layer to capture temporal evolution over multiple time steps. Additionally, we modify the underlying algorithm to support directed edges, making DynBERG well-suited for dynamic financial transaction analysis. We evaluate our model on the Elliptic dataset, which includes Bitcoin transactions, including all transactions during a major cryptocurrency market event, the Dark Market Shutdown. By assessing DynBERG's resilience before and after this event, we analyse its ability to adapt to significant market shifts that impact transaction behaviours. Our model is benchmarked against state-of-the-art dynamic graph classification approaches, such as EvolveGCN and GCN, demonstrating superior performance, outperforming EvolveGCN before the market shutdown and surpassing GCN after the event. Additionally, an ablation study highlights the critical role of incorporating a time-series deep learning component, showcasing the effectiveness of GRU in modelling the temporal dynamics of financial transactions.